Privacy Policy

This Privacy Policy explains our policies regarding the collection, use, and disclosure of personal information when you use our clustereye.com website and ClusterEye application ("Service") operated by ClusterEye ("we", "us", or "our").

We use your personal information to provide and improve our Service. By accepting this Privacy Policy, you agree to the collection and use of information in accordance with this policy.

Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

We collect several different types of information for various purposes to provide and improve our Service. These types of information may include:

2.1 Personal Information

While using our Service, we may ask you to provide us with certain personally identifiable information. This may include:

• First and last name
• Email address
• Company name
• Phone number
• Billing address

2.2 Usage Data

We may also collect information about how the Service is accessed and used. This usage data may include:

• IP address
• Browser type and version
• Pages visited
• Time and date of visit
• Click patterns within the Service

2.3 Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

We may use the information we collect for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues

We may disclose your personal information in the following situations:

• To comply with a legal obligation
• To protect and defend the rights or property of ClusterEye
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

4.1 Service Providers

We may share your personal information with third-party companies and individuals ("Service Providers") to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be among the transferred assets.

The security of your information is important to us. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Our data security measures include:

• SSL encryption for all data transfers
• Regular security audits
• Staff training and access control
• Physical and electronic security measures
• Data backup procedures

We use cookies and similar tracking technologies to improve and analyze our Service.

Cookies are small files placed on your device by your browser. These technologies help us understand how you use our Service and improve your user experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

The cookies we use include:

• Session Cookies: To manage user sessions while using our Service
• Preference Cookies: To remember user preferences such as language settings
• Analytics Cookies: To understand how our Service is used

Your information may be stored on computers located in places where our Service operations are conducted, and these computers may be outside of your state, province, country, or other governmental jurisdiction, and data protection laws may differ from your jurisdiction.

If you are located outside Turkey and choose to provide information to us, please note that we transfer the data to Turkey and process it there.

By accepting this Privacy Policy and submitting such information, you consent to this transfer.

Under certain data protection laws, you may have specific rights regarding information we hold about you:

• The right to request access to your personal data
• The right to request correction of your personal data
• The right to request deletion of your personal data
• The right to object to processing of your personal data
• The right to request data portability
• The right to withdraw consent for processing your data

To exercise these rights, please contact us at privacy@clustereye.com.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.

Your continued use of the Service after any changes means you accept the revised Privacy Policy. We recommend that you check this policy periodically for changes.

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@clustereye.com
• Web: https://clustereye.com/contact